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Return Policy Online Purchases

Online Return Policy

Here at Condom Kingdom we understand that online customers are not able to touch or feel the items prior to purchase, because of this we offer an incomparable no hassle return policy! Customers may return or exchange unused items within thirty days of purchase with the sales invoice, original packaging, and tags attached. Shipping and handling charges are not eligible for refund. Refunds will be given in the same form as the original payment. Bring your return into our store location for expedited service or simply send the return along with a copy of your sales invoice, address and phone number to the following address.

Condom Kingdom
Atn: Returns
437 South Street
Philadelphia, PA 19147

We do not require you to call for a return authorization

Feel free to Contact Us

if you still have questions or concerns about your order.

In-store Return Policy

Thirty day return policy. Receipt and packaging are required for all returns. Items must be unused or damaged.


Only defective toys may be returned. Lingerie may only be exchanged for another item of your choice. Refunds will be in the same form as originally used.